You could save money with a water meter
Find out how having a water meter saves you money, how you can request one, and submit a water meter reading on this page.
Having a water meter allows you to take control of your bill because you only pay for what you use. Getting one fitted is completely free and most customers find they save money on their water bill.
How do water meters save me money?
Homes with water meters use around 15% less water and this can help reduce both your water and energy bills. Water meters are the fairest way of charging for water, putting you in control as you pay for what you use. Water meters also help spot leaks at your property which could help prevent damage to your home.
Why should I reduce my water usage?
We live in an area that is classified as seriously water stressed by the Environment Agency. This means unless we make some changes there may not be enough water to meet the needs of the environment and our customers in the future. By installing a water meter, you can track how much water you're using, reducing your water bill and helping us manage our water resources in the face of a changing climate.
How do I request a water meter?
To request a water meter, fill out the application form by clicking on the button below. Alternatively, you can email metering@seswater.co.uk or call 01737 919485. Our team is available Monday to Friday, 8.30am to 5pm.
It's easy to save water, energy and money
Complete our online GetWaterFit calculator to see how much water you may use, book a free water saving visit and order water saving devices.
Your water meter journey
Where we’ll fit your water meter
We’ll carry out a survey to see where we can fit your water meter. You won’t need to be home for this. If we need to carry out a more detailed survey where we will need to access your back garden or inside your home, we’ll let you know.
We'll fit your water meter by your stop tap which is usually outside in the pavement, underground, or just inside your property boundary. We'll let you know when we'll be in your area to fit your water meter.
How we'll fit your water meter
When we’ll fit your water meter
We’ll send you a letter ahead of your water meter being fitted so you know when we’ll be coming. Typically, you won’t need to be home when we fit your water meter, but we’ll let you know if we need you to provide access.
What happens after your water meter’s fitted?
Once we fit your water meter our billing team will switch you to measured charges from unmeasured.
Once you’ve been switched to measured charges, we’ll come out to read your meter twice a year and send you a bill based on the water you have used.
You can easily view your bills, and much more by registering for My Account.
Send us a meter reading
We read your meter twice a year, but you can quickly update your bill by sending us more meter readings throughout the year. Just follow the link to MyAccount or give us a call.
Need help reading your meter?
We’re here to support you.
What you can expect to pay
If you’re worried about your bill
We understand that despite best efforts to use less water, some customers will see their bills increase. If you experience financial challenges, let us help. We can offer support with your bills, depending on your circumstances. This includes the following:
If you think you may be eligible for support on any of the above schemes, please click here for more information on how to apply.