Background image for content-landing hero

Water regulations

Find out more about water regulations

The Water Supply (Water Fittings) Regulations 1999 apply in England and Wales

These national regulations set legal requirements for the design, installation, operation and maintenance of plumbing systems, water fittings and water-using appliances within the boundary of a residential or commercial property. They apply to all water pipes, water fittings, appliances that use water an all other plumbing within the property. The purpose of the regulations is to prevent waste, misuse, undue consumption, erroneous measurement of water and, most importantly to prevent contamination to the water supply.

As a clean water company, we have a legal duty to ensure the regulations are followed. Our enforcement policy sets out exactly how we challenge those that do not comply. 

Water companies are legally responsible for enforcing the regulations by carrying out inspections of new and some existing installations. 

Find out more from Water Regs UK.

To answer any queries you may have, take a look at our useful factsheets below.

Water Regulations UK information

man looking at development plans on a table whilst working on a laptop

Notification of proposed works

Understand the category of work you're carrying out to know which require notification beforehand (including RPZ valves).

Notify us of proposed works
Customer services representative on the phone to a Priority Services customer

Notification of unauthorised water use

Have you spotted someone using a hydrant but think they're not allowed?

Report unauthorised use
Inspector writing on a clipboard on site with a blurred background

Planned inspections

Understand what happens during an inspection and what you need to do to comply.

Planned inspections
water main pipe being installed into dug out trench

Find an approved plumber

Use a plumber that is an eligible member of an Approved Contractors Scheme.

WaterSafe

Useful information

Lead pipes

It's worth considering a replacement supply connection, even if you are just renovating an old house. If you are replacing a lead supply pipe, we will usually replace the section from our mains to the property boundary free of charge. Please read our lead factsheet for more details.


Fire sprinklers

It is important that these systems are fitted correctly to ensure they will work as expected, whilst protecting the drinking water supply from contamination. Read our installation of fire sprinklers factsheet for more information.

 

Rainwater harvesting and grey water

Rainwater harvesting and water re-use systems need to be well-designed as well as being installed and maintained by those who are competent to do so. Read our factsheet for more information. 

Useful factsheets