Reporting a problem
We are committed to supplying the highest quality water 24 hours a day, 7 days a week. If you experience a problem with your supply, we can help.
Emergencies
If there is an immediate risk to health or safety, damage being caused to property or a threat to the environment call us 24/7 on 01737 772000.
Do you have a leak in your property?
If you have a leak in your property we always recommend you select a plumber who is a member of an Approved Contractors’ Scheme, such as WaterSafe.
Water pipe ownership
Wondering who is responsible for pipework repairs? Learn which pipes belong to us, and which pipes belong to you.
