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Help paying your bill

Sewerage services

We charge you for providing clean water to your property. Your sewerage services are provided by a different company, depending on where you live.

Sewerage services

Depending where you live, your wastewater services are provided by either Thames Water (whose charges we include in your bill from us) or Southern Water (who send you a separate bill).

 

Thames Water

For sewerage problems and questions about your bill contact the 24-hour Customer Centre on 0800 316 9800.

 


Southern Water

For sewerage problems and questions about your bill contact the 24-hour Customer Centre on 0845 278 0845.

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